Matt Clarke

Experience

March 2022 - Current

As a Security & Compliance Program Manager at Mapbox, Matt serves as a subject matter expert in security and compliance, ensuring that the company complies with its Security & Compliance requirements and security best practices.
He acts as a liaison between Engineering, Legal, HR, Operations, and Platform teams to ensure that the company maintains a strong security posture.
In addition, Matt is responsible for ensuring that cloud infrastructure is appropriately deployed with security best practices.
Collaborated with infrastructure teams to design a new cloud infrastructure implementation, reducing infrastructure costs by 20%, while implementing additional automation to ensure compliance with industry standards.
Conducted security scans of the organization’s cloud infrastructure, identifying weakness and opportunities for improvement. Owned the subsequent remediation and process improvement.
Reduced time to resolve internal and external customer questions and requests by 50% by automating workflows and standardizing processes.

October 2021 - March 2022

Served as a senior leader within the Technology Industry practice, while delivering assurance services including SOC 1, SOC 2, HITRUST, HIPAA, PCI, FedRAMP, and others.
Offer proactive support for scoping of engagements throughout the presales process, as well as managed a team of 4 individual contributors to accomplish optimum outcomes.
Manage all aspects of assurance products and services from scoping to delivery.
Maintained a $1M+ book of business for assurance and advisory services by partnering with security and compliance leadership at customer organizations.
Innovated across the organization to drive process improvements and create efficiencies in delivery processes.
Improved customer satisfaction and experience by managing client engagement responsibilities, including timelines, reporting, and client escalations.

July 2020 - October 2021

Delivered exceptional performance in serving as primary point of contact for all client and internal stakeholder interactions with aim of gaining desired objectives.
Communicated with certification bodies to provide positive experience and adherence to industry standards.
Increased team members productivity by reviewing work product for quality and accuracy.
Generated revenue by exceeding annual utilization targets by 20%.
Completed over 40 engagements on time and within budget on annual basis.

August 2019 - July 2020

Steered significant efforts in overseeing all phases of customer engagements from scoping to conclusion.
Provided remarkable assistance in conducting numerous SOC 1 and SOC 2 reports, HITRUST Validated Assessments, and IT Audits, while managing more than 5+ concurrent work streams.
Achieved excellent results by examining/evaluating cloud infrastructures and traditional on-premises systems.
Ensured accuracy and correctness of engagements by coordinating with client/internal management.

Febuary 2018 - August 2019*

Streamlined workflows by liaising with multi-disciplinary engagement teams.
Documented results and findings in professional manner with aim of utilizing in critical situations.
Leveraged professional expertise to identify/describe potential weaknesses in client systems and provide recommendations for improvement.